CalCPA Health continues to monitor the COVID‐19 situation and will provide regular updates via our web site. The follow list provides a brief outline of the programs that CalCPA Health has implemented in response to the pandemic. Please contact

1. Employee Assistance Program during the COVID‐19 pandemic
   To support our members with behavioral health and emotional wellness during COVID‐19, all CalCPA Health medical members now have access to an Employee Assistance Program (via Anthem’s website link below) which provides COVID‐19 tools and informational resources. Access to this EAP will be available until the end of the national emergency.
   • Visit https://www.anthem.com/employer/eap/employee/ and use “EAP Can Help” as the company code to log in.
2. COVID‐19 Digital Tools and Resources
   To help our members cope with the many challenges that COVID‐19 presents, the following suite of digital tools and resources are available to all CalCPA Health medical members via the Anthem Member Site at ww.anthem.com/ca.
   • Sydney Care: delivers personalized engagement and real-time access to health information, telehealth services, and AI‐driven symptom checker
   • Family Caregiver Support (via Ianacare): a free mobile app, consumers can mobilize personal social circles of friends, family, coworkers, and neighbors to coordinate practical help with everyday needs
   • Symptom Assessment: Find out what your symptoms may mean by answering five quick questions. This tool uses guidelines issued by the Centers for Disease Control and Prevention (CDC).
   • COVID‐19 Testing Site Finder: Search by address, city or zip code to quickly locate a testing facility.
   • Family Caregiver Support (via Ianacare): a free mobile app, consumers can mobilize personal social circles of friends, family, coworkers and neighbors to coordinate practical help with everyday needs
   • Mental Health Resources (via PsychHub): COVID‐19 mental health resource hub
   • Social Care Network (via Aunt Bertha): a leading social care network, which helps connect individuals and families to free and reduced‐cost social services in their communities.Log into your Anthem profile at www.anthem.com/ca and click on “coronavirus COVID‐19”.
     
3. LiveHealth Online
   Effective 1/1/2022, CalCPA Health offers LiveHealth Online to our members with $0 copay/coinsurance (applicable calendar deductible would apply). Members who think they may be infected or have been exposed can benefit from telehealth services that allows them to get care without the risk of spreading the virus. LiveHealth Online connects our members with in-network doctors through a live video chat on their phone, tablet, or computer. Doctors on LiveHealth Online are trained to screen for COVID‐19 and make recommendations for care.
   • See COVID-19 Information and FAQs for details
4. Testing and Vaccines
   In accordance with the CARES Act, member cost share amounts have been waived for COVID‐19 all FDA‐approved testing and vaccine during the public health emergency.
   • Covered with no cost share from network and non‐network providers
   • All FDA‐approved testing and vaccines are covered
     • Home Test Kits are covered through the medical plan
       • PPO/HSA: Members are eligible for reimbursement of up to 8 tests per month. Members must submit a claim form with a receipt and UPC code from testing box.
       • HMO: Members can order kits through Anthem Member Care or their Sydney App.
   • See COVID-19 Information and FAQs for details
5. Prescription Drugs
   CalCPA Health is encouraging everyone to convert their prescriptions to mail order, to reduce exposure by visiting pharmacies and to save member cost (mail order copays and drug costs are less than retail pharmacies). A retail prescription can be changed over to mail with a few clicks on the Express Scripts web site or app. Doctors can also electronically write new prescriptions directly to the mail order pharmacy.
   For those with a need for an early refill or 90‐day supply at the retail pharmacy CalCPA Health has authorized pharmacists to provide this service. Many drugs are excluded from this program due to state/federal laws and supply, so check with your pharmacist.
   • See COVID-19 Information and FAQs for details

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